For cafes and restaurants
Loyalty and back office for UAE cafes and restaurants
Turn every visit into the next one with cashback and a QR on every table, then run the back office from the same app: staff, visas, WPS payroll, the day’s close and VAT.
Loyalty
Cashback on every bill, a QR on every table, no app for guests to download
Influencers
A code per influencer that shows exactly what each one sold
Day close
Card batch and counted cash checked against sales, every night
What Substrate does for cafes and restaurants
Loyalty
A loyalty program guests actually use
Guests scan the table QR, earn cashback on every bill and see their balance. No app to download, nothing to print.
Marketing
Fill the quiet afternoons
WhatsApp offers drafted in English or Arabic for guests who opted in and have not been back. You approve before anything is sent.
Money
Close the day with clarity
The agent checks the card batch and counted cash against the day’s sales, flags gaps and waits for your yes.
People
Kitchen and floor staff, sorted
Visa and Emirates ID dates, WPS salary file and gratuity for every member of the team.
Sales
Know who brings the business
Influencer and partner codes with commissions that are worked out and paid on time.
How the AI works
AI drafts. You approve.
Every module has an AI agent that prepares the work. Nothing changes without your tap, and every change is logged.
In pilot with a Dubai cafe
Substrate’s loyalty module is running in a Dubai cafe today: guests scan the table QR, cashback lands on every bill, and each influencer code shows exactly what it sold.
Plans: Starter AED 9.99, SME AED 19.99, Enterprise AED 34.99 per user a month, minimum 2, 3 and 5 users, excluding VAT. See pricing
Free help while you decide
Questions owners ask
Do guests need to download an app?
No. Guests scan the QR on the table and use it in their phone’s browser.
How do influencer codes work?
Each influencer gets a code. Substrate tracks the bills that used it, so you see exactly what each one brought in and what commission they are owed.
Do I pay for every waiter and cook?
No. Only people who log in are billed. Staff kept for payroll, WPS and visas are free.
Is there a free trial?
Yes, 14 days on every plan, and we set each early-access business up personally.
More free tools and guides
Gratuity calculator
End-of-service benefit for any employee, worked out to the dirham.
Final settlement calculator
Gratuity, unused leave, last salary and notice pay in one breakdown.
Corporate tax calculator
Your 9% corporate tax, and whether Small Business Relief brings it to zero.
VAT calculator and invoice checker
Add or remove 5% VAT, and check a tax invoice has every field the FTA asks for.
E-invoicing deadline checker
When your business must appoint a provider and go live, and what to do first.
WPS in the UAE: the 2026 salary rules
Pay by the 1st, the 85% rule, and what happens on day 2, 5, 11, 16 and 21.